Lend A Helping Hand

Healthcare Advocates

Privacy Policy

Last updated: January 2025

Introduction

Lend A Helping Hand Healthcare Advocates ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when filling out forms or contacting us.
Health Information: Information about your loved one's care situation that you share with us during consultations to help us provide appropriate services.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Respond to your inquiries and fulfill your requests
Send you information about our services, including newsletters (with your consent)
Improve our website and services
Comply with legal obligations

SMS Disclosure & Opt-In

Information Collection: We collect your phone number only when you voluntarily provide it through our contact forms or appointment booking.
Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Opt-In: By providing your phone number, you agree to receive text messages from Lend A Helping Hand Healthcare Advocates. Message and data rates may apply. Message frequency varies.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or as required by law. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal data
The right to correct inaccurate personal data
The right to request deletion of your personal data
The right to opt out of marketing communications

Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.